The Sam Poole Medical Clinic provides primary healthcare services to people with multiple and complex medical problems that would otherwise, and repeatedly, end up in the emergency room. It is the principle focus of Good News Clinics to provide this large and still growing patient base with the continuity of care that is necessary to keep them out of the hospital.

New patients receive medical and laboratory screenings to identify any areas of concern. The information is then carefully reviewed by the medical staff to determine patient needs and choose the appropriate physician volunteer for follow-up appointments.